Published on November 2nd, 2017 | by William Charles11
Hilton Representative Answers Common Questions Regarding Credit Card Changes
HonorsRepresentative on Flyertalk is a Hilton representative as the name states and they have just answered a number of questions regarding the new Hilton credit cards and the Citi Hilton cards changing to American Express. I’d recommend reading the full comment here, they’ve also made other good comments view them all here. Might also be a good place to get your questions answered. Here are some of the most useful questions & answers:
If it is after our Feb 2018 cardmember anniversary, then do we need to keep our Reserve and let it be converted to an Ascend in order to meet the terms for receiving the free night cert, or could we downgrade/cancel?
Yes, per the terms of the Reserve card, your card account must be open and current at the time the reward code is issued.
If we receive the cert just a few weeks after we meet the 10K threshold, then how long after we meet the threshold do we need to keep the Reserve open in order to receive the cert? If we downgrade/cancel the Reserve/Ascend before the cardmember anniversary, will we receive the cert?
In order to receive the weekend night reward code, your Reserve/Ascend card account must be open and current to receive the reward code.
I currently have the Citi Hilton Reserve, anniversary date 8/1 and I have already earned a free night with over $10K spending since my anniversary date. If I spend $15K on my new Amex card between 2/1 and 8/1 will I earn another free night? If the answer is no the first free night certificate I would receive from Amex would be in August 2020 (since I would earn it by spending $15K between 8/18 and 8/19) and by then I would have paid Amex $285 in annual fees.
Yes, you will receive another weekend night if you spend $15K between 2/1 and 8/1/18.
Will there be opportunity/option for current Surpass cardholders to upgrade to the Aspire card? Or would we have to go through the normal application process?
Yes, upgrading your account will be available after January 18, 2018.
Hat tip to reader Hadley