Posted by William Charles on May 8, 2015
Credit Cards

Published on May 8th, 2015 | by William Charles


26 Things Everybody Should Know About Chase Credit Cards

I’ve done this for American Express & Citi before, so it’s only fair that it’s Chase’s turn. Chase is one of everybody’s favorite banks due to their generous sign up bonuses and solid travel partners. Here are 18 things everybody should know about Chase. These are in no particular order, so read them all.

  1. Chase won’t approve you for most cards if you’ve received more than 5 new cards in the last 24 months. This includes all credit cards, not just Chase cards. Not all Chase cards are affected in this rule, but most are.
  2. They offer generous sign up bonuses on their checking & savings accounts. Everybody knows that the bonuses on their credit cards are great, but the sign up bonuses on their deposit accounts are also worth signing up for. You can usually get a bonus of $150-$300 on the total checking account and $150-$300 on the savings account. My suggestion? Wait for the public $300 bonuses. Better yet, you can actually churn these bonuses and get them more than once.
  3. You can get the sign up bonus on Chase cards more than one time. If you look at the fine print on any Chase card, you’ll see it say you can get the sign up bonus again as long as it’s been at least 24 months since you last received the bonus.
  4. Chase will match higher sign up bonuses if you notify them within 90 days of applying. If you apply for a card with a 30,000 point sign up bonus and then within 90 days Chase increases that bonus then call them or send them a secured message, they will match you to this higher bonus. If the annual fee is higher on the bonus you are requesting to be matched to, then they will often deny you this match. If they approve you, then you’ll keep the lower annual fee as per the CARD act rules.
  5. Chase will expedite your cards with 1-2 day shipping, just ask them. If you need your new, lost or stolen cards in a hurry just call Chase and request that they expedite them. They’ll say yes and there shouldn’t be any charge (obviously only do this if you actually need the cards in a hurry).
  6. If you apply for multiple Chase cards in one day, the hard inquiries will be combined. There are a couple of rules to be mindful of though, business & personal inquiries will not be combined.
  7. Chase will usually refund the annual fee as long as you cancel within a statement or two. If your annual fee posts and you accidently forget to cancel you can usually get it refunded as long as you don’t wait to long, the rules change based on what card it is.
  8. You can refer friends to Chase credit cards. Chase allows you to refer friends to their credit cards that you hold, the typically bonus is $50 or 5,000 points for every referred friend. The bonus your friend receives and what is available regularly changes.
  9. You can view what credit card offers you are pre-approved for online. Unfortunately this only works for Chase branded cards (e.g Chase Freedom or Chase Sapphire Preferred) and not any of their co-branded cards such as the Chase Ritz Carlton. Unlike other card issuers, Chase rarely if ever shows higher than publicly available offers.
  10. There is no limit to the amount of Chase credit cards you can have. Unlike American Express, you can hold as many Chase credit cards as they’ll approve you for. Typically the limiting factor is how much credit they’ve extended to you, but if you’re denied you can always request that they transfer some of that credit limit to a new card.
  11. You’ll only be approved for two Chase cards per month. Chase will typically not approve you for more than two of their credit cards in a single month (business & personal cards are considered separate) you can sometimes get approved for three or more in a single month by calling in but it can be difficult.
  12. If you’re denied for a credit card, call the Chase reconsideration department. Sometimes there is a simple reason as to why your application has been denied by the automatic approval systems, calling reconsideration gives you a chance to speak to a human and turn that denial into an approval. It can be scary calling reconsideration the first time, just relax and read our guide if your nervous.
  13. Asking for a credit limit increase will always result in a hard pull with Chase. If you ask Chase for a credit limit increase on any of your cards, be ready for a hard pull to be done on your credit file.
  14. You can reallocate your credit limits between existing cards and it’ll usually be a soft pull. The only exception is if your increasing the credit limit on a card to more than $35,000, in which case a hard pull will be done.
  15. There is a minimum credit limit on all Chase cards of $500. If you want to transfer credit limits when opening or closing an account, then keep in mind you need to keep a credit limit of at least $500 on each card.
  16. If you freeze a report it’s sometimes possible to get Chase to pull from a different bureau. If you’re trying to limit the number of inquiries on one of your credit reports (e.g Experian) you can freeze that and sometimes Chase will agree to pull your report from one of the other bureaus (e.g TransUnion or Equifax). If they don’t allow you to do this, they will allow you to give them a PIN which gives them access to the original report they wanted to pull.
  17. Chase allows product changes/downgrades but only within the same brand. For example you could product change the Chase Southwest Premier to the Chase Southwest Plus, but not to the United MileagePlus explorer.
  18. Chase isn’t the most generous when it comes to retention bonuses, but it’s still worth calling. Keep in mind retention/spending bonuses aren’t only given when your annual fee is coming due, we recommend calling Chase at the 60 day mark and just before/after the annual fee becomes due.
  19. You can sometimes be targeted for spending bonuses. In addition to retention bonuses, Chase often sends out targeted offers for spending on their different cards. It looks like they’ve set up the following website to show these offers to cardholders: Note this isn’t working at the moment.
  20. Chase will let you change your statement closing date. Usually your account just needs to be in good standing, but even when you’re late on payment they will sometimes make an exception.
  21. It’s possible to get your points sooner than they would normally post. To do this you need to finish your minimum spend requirement and then change the statement closing date to be sooner than normal, once the statement closes the bonus points should post to your account.
  22. You usually have 103 days after being approved for your Chase card to meet the minimum spend requirement and more recently they’ve been giving 115 days. That being said, don’t leave it till the last minute or otherwise you might not get your bonus at all. If you don’t make your minimum spend in time, it’s still worth asking them for the bonus – sometimes they’ll say yes!
  23. Chase business credit cards don’t get reported to the personal credit bureaus which is useful for keeping your credit report cleaner.
  24. A Chase credit card which was closed out can be reinstated upon request for 30-days if you change your mind and decide you want the card.
  25. You can now check your application status online with Chase, but you must be logged in. Follow these directions: Manage Accounts link under Customer Center on the right hand side. From there, scroll to the bottom on the right hand side and you should see NEW! Check my application(s) status under Open a New Account. If that doesn’t work you can call (888) 338-2586.
  26. If you have auto-pay set up with Chase and make a partial of full payment they will automatically adjust the auto-pay.

You can view other posts in this series by clicking the links below.

74 Responses to 26 Things Everybody Should Know About Chase Credit Cards

  1. Nick says:

    Does the chase pre-approval site show ink cards? I have many Chase cards and get offers all the time, but I’ve never gotten an Ink offer or seen one pre-approved before.

  2. Ben says:

    Not sure how this relates to #14, but twice now I’ve gone to move credit from card A to card B and I was not allowed to go below a ~$1100 credit limit on card A. I say ~ because it was a weird number like $1131 (or something similar). Unfortunately, I don’t remember what cards these were but it definitely happened on two different occasions.

  3. Jamy says:

    No. 10 is not true. I have got 3 or more cards in a month on multiple occasions- without calling

  4. Kyle says:

    on #13, does this mean EVERY TIME you add credit to a card with a CL over $35K this will result in a hard pull, or it only happens if you’re increasing the limit beyond $35K the first time?

    I keep adding credit to my CSP when I close other accounts – hopefully I haven’t been f’ing this one up for years.

  5. Fafa123 says:

    Not sure about having too many cards. I have 3 personal Chase cards (United, BA, CSP, I have 2 businesses and and Ink Bold for one and an Ink Plus for the other. With the 60,000 bonus I decided to try for an Ink Plus for the business that doesn’t have it. I called the reconsideration line and was told I was denied because 1) I have too many cc and 2) my business was too new (never mind that they gave me the Bold card last year). I offered to move credit from other cards but they said no. I explained that it would be easier to keep track of expenses and that I would like the flexibility of a credit card instead of a charge card but they still said no. They also wanted to know why I have a 2000 balance on a CIti card (um, because it isn’t due yet and I’ll pay if before the due date). Thinking of waiting a few days and trying again. Assuming the new cust serv rep has a transcript of the same call, not sure what I can say to convince them.

  6. Fafa123 says:

    Not sure about having too many cards. I have 3 personal Chase cards (United, BA, CSP, I have 2 businesses and and Ink Bold for one and an Ink Plus for the other. With the 60,000 bonus I decided to try for an Ink Plus for the business that doesn’t have it. I called the reconsideration line and was told I was denied because 1) I have too many cc and 2) my business was too new (never mind that they gave me the Bold card last year). I offered to move credit from other cards but they said no. I explained that it would be easier to keep track of expenses and that I would like the flexibility of a credit card instead of a charge card but they still said no. They also wanted to know why I have a 2000 balance on a CIti card (um, because it isn’t due yet and I’ll pay if before the due date). Thinking of waiting a few days and trying again. Assuming the new cust serv rep has a transcript of the previous call, not sure what I can say to convince them.

  7. Christian says:

    Number 18 is great, and I never knew about it, but doesn’t seem to be working for me. I keep getting a “We can’t enroll you with the information you provided. Please make sure you entered the primary cardmember’s last name exactly as it appears on the credit card.” error. I’ve tried it with two separate cards, verifying my last name, but no luck. I’m the primary cardholder, and I can spell my last name. Honest! Any ideas?

  8. Lian says:

    Hi, I have a question not only about Chase but all the banks — if i require a credit line increase in a same day that i got approved for the new card application then by calling their back door number, will i get an extra hard pull from them?
    Thanks in advance.

  9. Mike says:

    Tried #18. They could not find both cards I tried (Freedom and BA)

  10. Parkerthon says:

    I had to call recon line last time I applied. Applied for both freedom and sapphire. Rep told me my CL they could extend me was maxed and offered to take it from another card. On the condition of moving about 16k CL from my RC line, I was approved for both, but for some reason they never actually took the CL away in the end so that was neat. I am nervous now about applying for ink plus. I have bold and classic already. Seems like they’re really cracking down on even their existing customers.

    • You should be OK as long as you offer to reallocate again, just seems you’ve reached the maximum credit they are happy to extend you. Cancelling a card or two would probably help (maybe one of the Ink’s since you have two?).

  11. Burcuh says:

    My wife is a joint account holder on my Chase account. If I take her off, would she immediately qualify for the checking bonus by opening her own account?

  12. Albrecht says:

    One more thing that everyone should know about Chase: if Chase suspects you of churning, they blacklist you for life and any application for any account type with them results in nasty letter where they state that the account is shut down because of “unsatisfactory relationship with the bank”.

    • Joe says:

      Not sure about the for life part. Many people on dansdeals have had their accounts shutdown for churning and MS, but got new cards later.

  13. jim says:

    ! You failed to mention Pros N Con! You failed to mention what chase includes in its terms and condtion pages. You failed to mention three things with chase,

    1, they have reconsideration line like other issuers, 2 they have fraud dept like other issuers, 3, they have the harshest shut down department or the REVIEW DEPARTMENT. The 3rd dept careless about your prior approval success, they careless about the reconsideration approvals. They will and so shut down if you apply more than 1 or 2 cards in short time, do MS, deposit MO, abuse points transfer or have negative credit report.

    If someone does what you wrote, he or she will get BANNED by chase. Just look at the hundreds of shut down reports

    • Parkerthon says:

      Hmm, I’ve had many Chase cards for a while. Only time I MS on the card is when an easy office supply deal comes along. I use all my cards for normal valid spending. No issue so far. I am concerned though with many reports that Chase is becoming a real antagonist towards reward chasing cardholders and more importantly, clawing back hard earned points from folks when they ban them. As my UR balance builds I get nervous they are going to take it unexpectedly.

    • Parkerthon says:

      One reasonable guideline I’ve heard is not to close new cards in under 13 months. I guess that puts you on a list of some sort. I think most pure churn MS’ers fall in this category as they want to move on to the next churn and not take annual fee.

      • bob says:

        I’ve been shut down with no ms and had cards for several years paying annual fees. they look at a lot of factors that one wouldnt guess. I thought they were pretty flexible till the axe fell. be careful with them and enjoy it while you can!

    • Eileen Kerrigan says:

      “They will and so shut down if you apply more than 1 or 2 cards in short time, do MS, deposit MO, …”

      Not sure where you got that info, but I’ve done all three of these things, and still have five Cards plus a HELOC, checking and two savings accounts with them.

  14. Per says:

    I’m pre-approved for the Sapphire preferred and the Slate but Chase denied my application for the Chase Hyatt card because of credit limit. Doesn’t make sense.

  15. Presly says:

    Wow! Seriously. You didn’t let my last two comments get posted? That’s bs

    • What are you talking about? Did they include links? If they did, they require manual approval. If they didn’t, what were the comments about?

      I just looked through our pending comments and don’t see your comments there. Also checked the spam queue and I don’t see any of your comments. Feel free to repost them, but we definitely didn’t remove them. We never censor comments unless they are racist, homophobic or sexist.

  16. brittany says:

    how does one refer someone for the bonus?

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  18. Kevin says:

    #4 no longer seems to be true. I sent a Secure Message today asking that the Chase Hyatt card I was approved for today be expedited. I was told that wasn’t possible and the card would be shipped in 10 business days.

  19. Jason says:

    Chase reconsider department seems to know how many times you called regarding the application. Applied 3 cards and 2 were approved but 1 was denied. When I called third time, the representative told me “we cannot reconsider it because we already reconsidered twice today”.

    My question: 20 days passed and if I call reconsider again about the denied card, will it result in another hard pull? Thanks.

  20. Prashanth says:

    Thanks for all the information that you guys post. Was able to use 3BM method with Chase and got approved for all 3 :). Have a banking relationship with them and got pretty good credit limits on Freedom, IHG and AARP for a total of $61K. With only 1 pull from Experian

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  22. Tim says:

    Hi William,

    Could you please add the “5/24” rule to this post? I usually read Doc of Credit for any card I want to apply to, for anything that I should know before applying, and somehow didn’t see anything about Chase’s 5/24 rule until after I applied for the Slate and was denied for “too many accounts in the past 24 months”. Updating this post with that rule might help others like me, before they apply for any Chase card.

    Thanks for the good work you do.

  23. niceaccountsyougotthere says:

    Am primarily out of state of a chase bank. Opened checking account for wife and I while in town for checking bonus. Took about 45 min per account. Also applied for two chase ink cards for two businesses, one under my name and the other under wife’s name. Representative thought applying in branch was more likely successful then online for businesses cards. Representative said that chase private client minimum threshold is 250k combined in checking, savings, and brokerage. Would not allow opening of business checking account with 1 month expired coupon. If only a week maybe possible.

    Chase private client is not eligible for bank account bonuses. Though you get free atm usage as well as other perks.

  24. mishyq says:

    hi DoC, does a product change of Chase CCs restart the 2 years clock in getting sign up bonus? i applied for my CSP very long ago (5+ years), and thinking of PC it to Chase Freedom if i get the CSR, then maybe reapply for CSP again later sometime down the road

    if the above plan works, how much time would you leave between PC reapplication? is 30-60 days a safe bet?

    just hoping to PC, instead of straight-out cancel if possible

  25. Betty says:

    If I do a PC on Delta Platinum when annual fee comes due, will new card come under 5/24, or is that not a worry?

  26. Jeff H says:

    IF you have every done a balance transfer with a Chase card, expect targeted balance transfer offers when the balance transfer is paid down or paid off at slightly better terms than the original offer.

    Chase Freedom and maybe others have been shown to report balances at times different than billing cycles. October 2016 Credit Karma reports my two Freedoms reported dates as October 19th (payment credit that day on Chase site) and again October 27 (another payment date on Chase site). Both accounts are over a week apart from the credit bureau reported dates reported by Credit Karma.

  27. Joe C says:

    Just as a data point, I had the Marriott Rewards Business Premier card for one of my businesses for about a year. I got another one for a different business (under a different EIN/TIN) with an 80,000 point sign-up bonus ($3000 spend in the first 3 months). They originally told me that I’m qualified. After I met the spending requirements, I never received the bonus. I called them about it. They said it should show up on my next statement. It never showed up. I also received an unclear letter in the mail basically saying that because my Marriott Rewards account received a sign-up bonus within the past 2 years, I will not be receiving one. I haven’t called again to follow up on it yet, but thought it would be a helpful data point that Chase doesn’t seem to be giving additional sign-up bonuses for different businesses (with different EIN/TIN numbers). They seem to determine the sign-up bonuses based on the account it’s going to (like my Marriott Rewards account) and whether I received a bonus in that account within the last 2 years.

  28. Robert Frank says:

    Called on getting a refund for a CSP annual fee. It was 31 days past post date of the fee. Told there is a 30 day limit (from posting date). So, I had to downgrade to a plain, no fee Chase Sapphire card. Then, will have to call to get a pro rated refund of the AF. Pain in the arse. Told it was new policy.

  29. Jim says:

    Do you have to request a refund for the AF when downgrading CSP (or any other AF card) or will it automatically be credited to your account if the downgrade is done within 30 days?

  30. Bill says:

    Should I call the reconsideration line now after getting the ‘need more time to review your application’ notification or wait till I get an answer from that?

  31. Abey says:

    I wonder if anyone knows why certain cards is not listed on a banks website even though the bank fully isues it.
    For example Chase Fairmont
    Its not listed on Chase website
    But its a great card with the same signup bonus as Hyatt and maybe even better with the free suite certificates
    This is not the first time i see certain cards are not listed on its banks website. Anyone know why?

    • Eileen Kerrigan says:

      Abey, I believe the Fairmont card is being discontinued, so that may be why.

    • J T says:

      Chase Fairmont was closed to new applications in January, due to the sale the Fairmont portfolio to Accor, and Accor not having an agreement with Chase (or any US card issuer). Likely that existing accounts will be auto converted to a Chase branded card, my guess is within 18 months.

  32. jason says:

    Is it possible to get multiple of the same card without cancelling? Specifically, I am wondering about applying for a second IHG card while still having the first one? I know I will not get the sign up bonus again since I still have the first one, but the truly valuable thing about that card is the annual certificate valid at any IHG property.

    Any data points on this?

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  37. Jason says:

    About No.3, I got my first freedom card in 2012, got my first unlimited freedom card in 2016, then I PC the unlimited freedom to freedom so now I have two freedom cards. In this case, if I apply for a new freedom card, do I get the bonus?

    The bonus I get was from a unlimited freedom card and I meet the criteria that bonus from first freedom card is beyond 24 months.

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  40. fffr says:

    Will Chase ship newly approved card to an international address? (i.e, one different from the billing address submitted during application) and who else does?

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  43. JD says:

    I called chase recon today and discovered that my application for an Ink card was “not processed” because my EIN documentation “did not meet the requirements.” Which makes no sense, because the IRS only provides one document when they issue your EIN, and that’s what I sent them. And they put a hard pull on my credit reports anyway! Is there a way to get the inquiries removed? Or anything else I can say to recon to get my application approved?

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  45. Charles says:

    Not sure this will get read down here, but an fyi for the lol/24 crowd like me: I applied for a couple non-5/24 cards (IHG and AARP) recently, and was turned down — after an extensive phone call with recon, where they asked many credit app questions again, questions about my current Chase accounts, and — the kicker — about my other credit cards. I was denied explicitly for having too many credit requests in the past year (and they expressed unhappiness with my having closed some).

    Of course, YMMV, and I suppose I could keep HUCAing, but it’s my intuition that the whole ballgame, including non-5/24, has changed over there. These were my first Chase apps in 18 months or so, since 5/24, but every aspect of these apps after submission was different (even being non-5/24) than they used to be (will spare you the details, but there were various signs things were not promising) — even though I have fewer cards total (and Chase) than I used to have, and even though my credit score and other aspects have remained the same. Chase used to be automatic, at least with recon, for me.

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